Ask The Experts: The Finer Points of Fire Damage Recovery
A household fire can be a terrifying event for you and your family. During the aftermath, images of debris floating in dirty water and soot-covered walls create haunting memories of the catastrophic experience. Because we appreciate that you consider your home as a sanctuary, we take very seriously our opportunity to return you and your loved ones to a clean and comfortable abode quickly and reliably.
Our commitment to transparent and consistent communication during mitigation and remediation of your fire damage scenario underlies the partnership we build with every customer. Our highly-qualified team of project managers and technicians take the time to listen to your concerns and answer your questions throughout the restoration process. Fire damage recovery can seem overwhelming until we break it down, clearly and respectfully explaining what to expect during each phase.
Life turns upside down for our customers after a fire. SERVPRO helps work through the worry and confusion by managing the documentation and other claim paperwork for your insurance company. We keep you in the loop, advocating for your carrier to cover the most stress-free solutions for you and your loved ones during mitigation and remediation. The focus is not only on restoring the damage done to the structure of your residence, but also reversing the harm sustained by furnishings, household goods, and personal possessions during the fire -- the familiar and treasured items that make your house a home.
The success of SERVPRO depends on the trust our customers extend to us. We are humbled by the confidence you show in our workforce and management. Each SERVPRO team member is honored to assist during the disruption and devastation in the wake of a home fire. As you reach out to us for help, we respond by using our training, experience, and equipment to give back. We live and work alongside our customers in the community, finding inspiration in your belief that our crew can make it “Like it never even happened.”